Politique d’expédition

 

  • Orders that are in stock are usually processed and shipped within 5 business days of initial order.
  • If you order during the weekend or on a stat holiday, your order will be processed the next business day.
  • For custom orders or preorders, the processing and shipping time will vary on the specific item, and will be communicated by our team.

 

  • WE OFFER FREE SHIPPING IN CANADA ON ORDERS OVER $200 CAD.
    • Regular shipping in Canada on orders UNDER $200 CAD is a flat fee of $14.90 CAD.
    • Expedited shipping in Canada is a flat fee of $24.90 CAD.
  • WE OFFER FREE SHIPPING IN U.S.A ON ORDERS OVER $300 USD.
    • Regular shipping to the U.S.A. is $19.90 USD.
    • Expedited shipping in U.S.A is a flat fee of $34.90 USD.
    • Please note that any tariffs or customs fees for shipments from Canada to the U.S. are beyond our control and will be the customer’s responsibility. Unfortunately, we’re unable to estimate these charges, but we recommend checking with your local customs office for more details.

 

  • International shipping rates are based on location & applied at checkout per customer preference. If you'd like to arrange faster shipping, please get in touch with us at hello@alexsyu.com
  • Local Vancouver pick up can be arranged. Please get in touch with us at hello@alexsyu.com for more information.